About Swan Industrial

Company History

Swan Industrial Group was established in 1980. The official name of the company was changed in 2001 to Swan Industrial Distribution. This name change was made to reflect the changing nature of the service offered by the company. The company now offers clients bearings, drive belts and drive chains, together with a wide range of associated products including specialist lubricants, adhesives, casters and tools. The two principle directors who are the shareholders of the company are Peter Caunce who is the Managing Director and Debi Caunce who is a Director and Company Secretary. Swan Industrial Distribution Ltd is based in Workington, Cumbria.

Company Philosophy

Swan Industrial Distribution is a company that provides a personalized, above industry standard service to each of our customers. Our goal is to determine each customer's needs and then meet or exceed their expectations. Our corporate philosophy is a simple one: "If we work hard and remain dedicated to providing professional and highly personalized services, utilizing the best equipment and highly trained personnel, at fair and equitable prices, the company will grow and prosper."

Company Aims & Objectives

We work to a defined business strategy which sets out our goals and objectives:

  • To provide our customers with a high quality product. Providing value of money and creating added value.
  • We aim to build partnerships with our customers, building long term relationships.
  • We aim to train, develop and encourage our workforce, providing long term, high quality employment.
  • Simply stated, Swan Industrial Distribution's mission is to become a leading supplier to all industries in Workington, Cumbria, and the United Kingdom. Leading means we will be an innovative and efficient company. The objective is to build a competitive advantage which forms the basis for future growth and makes the company highly rewarding to its shareholders, employees, customers and suppliers.

Awards & Accreditations

BSI ISO 9001:2000 Quality Management System - Certificate no: RS 22618

Quality Management System Certificate

British Standards have existed since the start of the 20th Century. Their aim is to make life safer, more efficient and to facilitate trade. British Standards have created levels of performance in trade and industry, not only in the UK, but worldwide. As a result the most popular management system series in the world is ISO 9000.

Swan Industrial Distribution believes that compliance with ISO 9000 is the first step in offering our customers a quality service."Quality is not only in the product. Its in the service we provide"