Management Approach

Our Management Procedures drive and dictate how we operate as a company. They ensure we work safely, look after the environment, deliver a high quality service and make best use of the technology that is available.

These policies are constantly being reviewed and updated in line with legislation and new processes adopted by the company.

Quality Management policy statement

The aim of the company is to meet the requirements of our customer.

Our foremost concern is to provide products of the highest quality at a price and turn-around time acceptable to our customer.

We must be able and ready to respond to our customers needs at any time.

We stay in close contact with our customers and give as much information and advice as possible to enable them to make the correct decisions on product/service delivery.

The company is committed to their Quality Management System which is based upon the requirements of ISO 9001: 2000. The system encompasses all of the processes undertaken by the company and provides quality objectives for each process.

The constant monitoring of our processes with regard to quality and performance ensure that continuous business improvement is built into our processes with facilitates the maintenance and development of our high standards which keeps Swan Industrial Distribution in the forefront of the industrial distribution industry.

Health & Safety Policy Statement

The following is a statement of the companies general health & safety policy in accordance with section 2 of the Health & Safety at Work etc Act 1974.

It is the policy of the companies to ensure so far as is reasonably practicable the health, safety and welfare of all of the employees working for the companies or other persons who may be affected by our undertakings.

The companies acknowledge that the key to successful health & safety management requires an effective policy, organisation, and arrangements, which reflect the commitment of senior management. To sustain that commitment we will continually measure, monitor and revise where necessary an annual plan to ensure that health & safety standards are adequate.

The Managing Director will implement the companies health & safety policy and recommend any changes to meet new circumstances. The instructions will then be carried out through the normal chain of management. The companies recognise that successful health & safety management contributes to successful business performance and will allocate adequate finances and resources accordingly.

The management of the companies look upon the promotion of health & safety measures as a mutual objective for themselves and their employees at all levels. It is therefore, the policy of the management to do all that is reasonably practicable to prevent personal injury and damage to property. Also the companies aim to protect everyone, including visitors and members of the public, insofar as they come into contact with the companies or their activities, from any foreseeable hazard of danger.

All employees have duties under the Health & Safety etc Act 1974 and they are informed of their personal responsibilities to take due care for the health & safety of themselves and to ensure that they do not endanger other persons by their acts or omissions. They are also informed that they must co-operate with companies in order that the companies can comply with the legal requirements placed upon them and in the implementation of this policy.

The companies will ensure continued consultation with the workforce to ensure all viewpoints and recommendations to be discussed at regular intervals.

The companies will ensure a systematic approach to identifying hazards, assessing the risk, determining suitable and sufficient control measures and informing employees of the correct procedure.

The companies will provide, so far as is reasonably practicable, safe places and systems of work, safe plant and machinery, safe handling of materials and substances, the provision of adequate safety equipment and ensure that appropriate information, instruction, training and supervision is given.

The companies regard all health & safety legislation as the minimum standard and expects management to achieve their managerial targets without compromising health & safety.

Environmental Statement

The companies recognise the need for sustainable development and continually aims to improve the environmental effect of its activities. To achieve this we will:-

Establish sound environmental management by:-

  • Meeting or improving upon relevant legislative, regulatory and environmental codes of practice.
  • Developing objectives that target environmental improvements and monitor performance by regular review.
  • Considering any environmental issues in the decision-making process.
  • Developing a relationship with suppliers and contractors so that we all recognise or environmental responsibilities.
  • Educating staff so that they carry out their activities in an environmentally responsible manner.

Provide for the effective use of resources by:-

  • Promoting waste minimisation by recycling or finding other uses of by-products whenever economically viable.
  • Promoting the efficient use of resources, energy and fuel throughout the companies operations.

Co-operate with:-

  • The communities in which we operate.
  • The government, regulatory bodies and other interested parties with the shared vision of being a good and trusted neighbour.